NATIONWIDE
Every state. Every city. Every zip code. Every day. Being where you need us is easy, since we're already there. From Alaska to Florida and Maine to Hawaii, C&R's team of skilled professionals is trained to support the needs of our multi-location restaurant, retail and hotel clients across the United States and Canada 24 hours a day, seven days a week.
DISCIPLINED FOLLOW-THROUGH
Starting on time, finishing on time. Simple concept, rarely delivered. C&R Services understands the issues impacting our customers. A leaky roof is more than an inconvenience, it impacts an entire business. That's why we pride ourselves on our basic approach to facility maintenance: When a customer has an issue, they call, email or fax us. We send a technician and evaluate the problem. When you authorize the work, we complete it. Along the way, we communicate. Often. Really, it's very simple. No drama. Just professional service.
CONSISTENT COMMUNICATION
Photos and phone calls. The majority of our clients have hundreds, if not thousands, of domestic outlets to maintain. That's why C&R Services invests heavily in communication tools that bridge the information gap. When possible, we take photos. When appropriate, we call or email. Throughout the repair process, we consistently communicate. No surprises.
ANALYTIC TOOLS
One faulty toilet is a problem. Dozens of broken toilets is a trend. C&R Services is distinctive in our ability to compile and analyze maintenance data. We track all our efforts and can provide our clients with detailed summary reports outlining spend by geography and category. Additionally, when we engage a new client, we discuss factors they would like measured and develop tools specifically to meet these objectives.
COST EFFICIENT
Size and experience allows C&R Services to effectively contain customer costs. From city to city, we are keenly aware of market rates. This local knowledge combined with our unusual size allows us to control expenses and eliminate waste while ensuring projects are completed in an efficient, timely manner.